Small Business Phone Systems

By J.B. Malik, Editor-In-Chief

You’re a small business owner, consultant, or real estate agent, and your business has grown to the point where your mobile phone is not enough — you need a real phone system — capable of taking multiple incoming calls and forwarding them them to you (and/or any of your employees), taking a message if you’re busy, etc.

(Skip this review and sign up for a FREE 30-Day Trial of RingCentral).

Companies like RingCentral can provide small business owners and entrepreneurs with a Virtual PBX.

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One question I consistently hear from folks who are considering trying a phone system solution like ‘RingCentral’ is: ‘is it reliable?’.

Aside from having a virtually clean record with the Better Business Bureau, RingCentral continues to rack up awards. And it just won another, from Internet Telephony Magazine. These awards are usually testimony to a company’s staying power, product innovation, and reliability.

You can read the press release here.

You can sign up for RingCentral here. They are still offering a free trial, plus they’ll double your minutes.

By J.B. Malik, Editor-In-Chief

(If you haven’t yet, first read my full review of RingCentral here.)

Internet companies and online retailers are steadily adopting small business phone systems (Virtual PBXs in geek-speak) like RingCentral.  You can read these companies’ impression of RingCentral’s service (and of other Virtual PBX vendors) here.

Their fast adherence is no surprise, as Virtual PBXs’ cost/benefit ratio (from $9.95/mo for virtually everything you need in a phone system) mirrors that of other services those Internet companies likely also purchase. Think: (more…)

I have been a RingCentral customer for 1 year, and I have not experienced a single service problem (though my RingCentral number gets a few calls a day). Plus, I have connected instantly with a rep the few times I have chatted online w/ RingCentral. NOTE: I also use other similar services for other lines of business/personal use - GrandCentral (recently acquired by Google) and Callwave - and they’re free. I’ll get to reviews of them in the coming days.

To sign up for RingCentral’s FREE trial, click here.